Shipping 

There is no dilly-dallying over here. 

All orders ship the next business day, meaning Monday to Friday. 

Every UK and ROI order over £8 is shipped for FREE via Royal Mail 2nd Class post in a flat envelope and will arrive up to 2-3 business days after the ship date. This service includes shipments to Scottish Highlands and Islands, Scilly Isles, Isle of Man and Channel Islands but please allow a little extra time for deliveries outside UK mainland. Tracking is unavailable for this service.  

Do you ship internationally?

But of course! (said in our best French accent), you just need to visit our US site https://shoplacle.com to order and arrange delivery outside the UK and ROI. 

What if I something I ordered wasn’t delivered?

First off, stay calm. Deep, concentrated breaths and drink plenty of fluids. We’d love to help! Shoot us an email refocusbands@hacche.co.uk - and we will look into things right away and find the fastest solution. 

Once we have shipped out the package Hacche is no longer liable for any lost packages. With that being said we still have your back and will do our best to help locate your package and make sure your order gets delivered. 

Refund/Exchange Policy

We're friends.

Shoot us an email: refocusbands@hacche.co.uk and let's chat about your recent purchase. We will make sure you are 100% satisfied every time cause that's what friends do. 

Refunds and exchanges can only be made for defective or damaged products. If you ordered the wrong size just reach out to refocusbands@hacche.co.uk and we can help you get squared away. Please make sure items have not been worn before requesting a refund or exchange. Returns and Exchanges may be made within 14 days of order receipt. 

All returns must be verified prior to you making the return shipment as we offer different return solutions depending on the nature of the return.  

Sales

We offer discounts from time to time, some big and some small. Anytime there is a promotion running you may only apply one discount per order. Sometimes certain codes will be disabled during larger sales and reactivated once the sale is over.

If at anytime you need assistance please don't hesitate to ask! 

Sizing